Coaching and Mentoring & PEP

Coaching & Mentoring Hints & Tips

Here are some interesting coaching & mentoring hints & tips from our own consultants, gleaned from working with their thousands of people who have been pepped. If you find them useful suggest to your colleagues that they visit our site for themselves.

Coaching & Mentoring at the Office

Thesaurus. com uses these words interchangeably while Dictionary.com attempts to make the following distinctions:

• Mentor: a wise and trusted counsellor or teacher. An influential senior sponsor or supporter
• Coach: a private tutor preparing (one) for (an exam)

However, neither of these definitions seem to accommodate the roles being widely used in business and government today.

Considering these roles, the role of a Coach or Life coach is one whose role is supporting and providing guidance, preparing their client for current and future “life episodes”. Importantly, it is not necessary for the Coach to have had the specific experience that their client is preparing for. Rather the Coach uses skills and processes to assist the client to progress toward agreed aims.

And it is on this point that the difference between coaching and mentoring emerges. A mentor will typically have similar experiences to that being contemplated by the client. They use their previous and wide experience (“wisdom”?) to provide different insights and interpretations for their client.

Both role of coach and mentor rely on skilful, empathetic, attentive, highly focussed listening and communication skills. It is only on this point of previous experience that the roles differ.

The results of a recent study, conducted by LexisNexis, and reported in the Sydney Morning Herald on 22nd October demonstrated clearly where a “coaching “ intervention would address the problem. The report stated that “only one fifth of Australian employees have received training on how to handle the mass of information at work, despite 60 percent saying they require it”. Coaching on global best practice on Information handling would clearly be an appropriate solution.

Conversely, an executive struggling to handle the politics of their organisation would find more value from a mentoring relationship with a senior executive who had real life experience with such issues.

Coaching & Mentoring Articles

Here are some interesting articles on coaching & mentoring. Please feel free to download them and try them out.

• Work overload putting top talent at risk! (27Kb) - Denis Healy, October 2010
• Hooked on Gadgets (658Kbs) - New York Times: June 2010
• Eight ways to manage yourself (231Kb)- Kerry Gleeson; March 2010
• Working Effectively From Wherever you are - 2008 (908Kb)
  Getting more of the Right work Done in Less time. Bary Sherman and Lynn Sherman PEP Productivity Solutions USA
  
• Managing your Personal Assistant  ( 11Kb) - Ann-Maree Moodie: June 2008

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