Your Journey to Excellence
A progressive path from managing chaos to becoming an indispensiable strategic partner.

Current State
Managing volume & variability

Day 1: Effiency
Systems & organisation mastery

Day 2: PEP for Outlook
Discover all the systems & tools

Mastery
A proactive partner who shapes outcomes, not just supports them.
Maximising Impact for EAs/EOs & Executives
EAs/EOs, gain enhanced clarity of responsibilities, streamlined daily workflows, improved time management, and efficient handling of executive requests.
Stronger EA/EO-Executive collaboration increases team responsiveness and drives overall organisational effectiveness.
Executives benefit from faster task delegation and effective follow-up, enabling focus on strategic priorities.

➟ Workspace Organisation
Create a clutter-free environment to enhance focus & productivity
➟ Email Setup
Configure email systems between the EA/EO-Executive to streamline communication & collaboration
➟ Workflow Organisation
Agreed workflow between the Executive & support staff to increase efficiency
➟ Email Protocols
Establish clear guidelines to manage email volume & response expectations
➟ Technology
Leverage PEP techniques in Outlook to reduce stress & boost work effectiveness (Bonus MS365 section)
➟ Productivity Saboteurs
Learn strategies to reduce four time stealing habits to protect the EA/EO-Executive
Your PEP: Simple, Structured, Effective
All sessions are delivered in small groups of up to 6 participants with 1:1
coaching built into every Program.
1
Efficiency Foundations - Doing things the right way
Building the base for productive work habits (workspace organisation, email triage (get on top of your inbox), workflow, email etiquette, delegation techniques, and four sabotaging habits) for you & the Executive
Combined with 1:1 coaching.
2 weeks break to embed the learnings
2
PEP for Outlook + MS365 bonus section
Delve into Outlook and discover the tools and methods that can support you in your everyday email burn. It's the Outlook course that everyone needs to do, with the PEP principles. Implement live, as you learn.
Combined with 1:1 coaching.
Delivered F2F or Online








Some of our fabulous clients:



