

Managing Up ⬆️ & Down ⬇️: The Art of Influencing Without Authority
We’ve all been there, that awkward space where you can see what needs to happen, but you don’t have the title or the authority to make it so. Maybe your boss is the bottleneck. Perhaps your colleague is holding onto a decision, like fine wine🍷. Maybe you’re leading a project where everyone has an opinion but no one has accountability. Welcome to the world of influencing without authority , also known as “herding cats in a suit.” The ability to manage up, down and sideways
Jacqui Walsh
3 days ago3 min read


Firefighting @ Work | The great emergency hoax!
In past roles, I spent years as a firefighter — not the hose-and-helmet kind, but the kind who ran toward every “ASAP,” “urgent,” and “quick question” like it was a five-alarm blaze. The truth, I eventually realised, was that 90% of those fires weren’t real. They were just smoke from someone else’s stress. Those years taught me a valuable lesson: reacting fast isn’t the same as adding value. True effectiveness comes from knowing which fires are worth fighting — and which are
Jacqui Walsh
Oct 244 min read


Building Resilience in Fast-Paced Workplaces
If there’s one thing we hear from clients across the APS and corporate world, it’s this: “We’re all running flat out.” Deadlines. Competing priorities. Meetings that stretch the day and minds that don’t switch off at night. But here’s the thing — resilience isn’t about running faster, working harder, or pushing through. True resilience creates the space to recover, reset, and refocus — to sustain high performance without burning out. Resilience is more than coping. Many peop
Jacqui Walsh
Oct 173 min read


From Site to Office, Ship to Shore: Adapting Strengths for a New Kind of Productivity
Whether you’ve spent years working FIFO in mining or serving in Defence, one thing’s certain — you know discipline, routine, and teamwork...
Jacqui Walsh
Oct 104 min read


Looking Ahead: The Future of Work in an AI-Enabled World
As we all know, Artificial intelligence isn’t on the horizon — it’s already at our desks. AI is reshaping how we work at a speed few...
Jacqui Walsh
Oct 33 min read

